Our Frequently Asked Questions What To Know Before Your Wine Tour

• We would love to include the wineries your group is interested in visiting. To do this, we ask that you share the selection of wineries you would like to visit upon booking or as soon as possible. Wineries are selected based on the size and nature of the reservation, winery availability, holidays, special events, and other factors.
• Our excursions feature visits to 4-5 wineries and have the option to include additional facility tours and enhanced tasting experiences. Please inquire about additional winery experiences if this is something your group is interested in. The number of wineries your group will visit will depend on the start time, wine region and availability.  

• To guarantee an exceptional experience, Lust 4 Luxury Tours makes every effort to personalize your tour and secure your requested date and reservation times. A set time will be booked with each winery included on your itinerary.
• Rain or shine bring on the wine! We provide our guests with complimentary umbrellas should the occasion arise. Please dress for the weather, we want you to enjoy your time with or without the sun. Typically, wine tastings are indoors within a tasting room, wine cellar, or under a covered patio.
• A full refund is available up to 14 days before a scheduled tour, 50% refunds are available up to 7 days before a scheduled tour, and full charges apply on cancelations made 7 days before a scheduled tour. The Service Fee of 8% is non-refundable for all tour cancelations.

• Lust 4 Luxury Tours specialize in Private Custom Luxury experiences. We provide private intimate tours for small and larger groups. Please inquire about groups over six.

• We encourage all our guests to come prepared with 2 pieces of ID, including one piece of Photo ID.
• Please consider the type of tour your group has planned and dress for personal comfort head to toe. Sunglasses can be considered a necessity as you will want to enjoy every viewpoint the Okanagan has to offer.
• You won't require a cell phone or camera to capture all your fun along the way, we have the latest technology to do that for you as you wish throughout the day. We send our valued guests a link to access all their photos at the end of the day. 

• Tasting wine is a sensory experience involving the sense of smell. Perfume and cologne can have an adverse effect on you and the people around you during the shared tasting experience. We ask that you please refrain from wearing perfume and cologne, and other heavy scents when embarking on your wine tour.
• It is also important to note that lip gloss and lipstick can have a detrimental effect on your tasting experience. Gum and the like may also distort the flavour of the wine you are about to taste, save this treat for the end!  

• Please use the secure on-line booking method when paying for your tour, our site currently accepts VISA & MASTERCARD. If you prefer to pay with PayPal or wish to send an E-Transfer, please contact us directly to set this up. All large group bookings must contact us to discuss availability prior to making an online reservation. 

• Your group has 1.5 hours to enjoy a relaxed lunch experience before being whisked away to the next winery destination. Your guide will keep you informed with regards to timing and your next planned stop to ensure your group enjoys each winery visit.

• Your Private Tour is exactly that, when your group of two or more book, the Mercedes-Benz AMG SUV or large passenger vehicle is reserved for you and your guests only.

• To ensure your group reservation is private, bookings cannot be accessed after the initial reservation is created. If you have additional guests that you want to add to your reservation after you have made the booking, please contact us or phone 778-821-2771.
• You will speak with Stacey Lust and verify your group details. We will happily add the remaining guests to your party of up to six. Please note that we require prior notice to confirm our large passenger vehicles availability for groups over six and therefore may not be able to accommodate additional guests over this size. Additional fees may apply. 

• Yes, wine not treat someone special with a fabulous gift! We think wine tours make a perfect gift for any occasion. Contact us or phone 778-821-2771 to secure a Gift Certificate for any occasion. 

• Rain or shine bring on the wine, when it's raining, they are pouring! Wine tastings are typically held indoors within a tasting room, wine cellar, or under a covered patio. Lust 4 Luxury has your group covered, we provide our guests with complimentary umbrellas should the occasion arise. We offer door to door transportation as often as possible. Please dress for the weather we want you to enjoy your time with or without the sun. 

• Yes! Lust 4 Luxury Tours can accommodate everyone in your group so long as they are legally allowed to sit in a seat without a safety/car seat. Per person pricing still applies to all guests. Please feel free to contact us to discuss the members in your group prior to booking. You can also include additional details about your guests in the comment section provided upon booking your tour. 

• No, pets are not permitted on our tour excursions at this time. 

• Our fleet does not include wheelchair-accessible vehicles; however, this maybe something we can arrange for your group. Please contact us directly to discuss possible options. 

• An additional $50.00 charge may automatically be applied to the card used to book the tour if your group is 30 minutes past the scheduled departure time.
• A $100.00 charge may automatically be applied to the card used to book if your group is 60 minutes past the scheduled departure time.
• Charges do not apply to events that are out of the groups control such as delays due to traffic. Charges apply to extended lunches and extended winery visits resulting in a later departure time. 

Items left at a venue or inside the tour vehicle are the guest's responsibility to retrieve at their cost. Eating and drinking is prohibited inside the touring vehicle. Any soiling or excessive mess will result in a $500 charge to the card used to book the tour.

At Lust 4 Luxury Tours our focus has always been on you, our valued Guests. We have successfully adjusted to a new way of delivering our Private Custom Wine Tours, and the health and safety of our guests, family, friends, and community remains our top priority.